JOB PURPOSE
To grow sales and profitability through hands on approach, excellent customer service, supported by a trained and motivated professional team, delivering company standards and targets everyday with commercial acumen that controls all aspects of the day-to-day business. The role is that of a sales engineer and the Job is based in Addis Ababa, Ethiopia.
JOB ACCOUNTABILITIES
Generate new customers and grow Sales & Profits within agreed targets
Expand product offering & product knowledge with key decision makers
Maintain relations and grow business with our key account / existing distribution
Develop relationships with key segments role players – Water Services Boards, Water Companies, Drillers, NGOs, Consultants and Contractors
Assist in drafting and managing sales budgets and forecasts
Co-ordinate all Projects, and ensure Projects are registered on the International Data base
Drive positive customer service through appropriate attitude and action.
Drive Admin and reports (weekly and monthly)
Develop and implement strategies with other the market segment managers and product managers
Market Scanning – including competitors
Provide technical support to customers, consultants, engineers and distribution channels
Train consultants and distributors on the Company’s products including working closely with them to drive specifications on projects
Work with Contractors to grow project Business
Ensure that the defined tender process is followed and completed
Provide data to assist with import ordering
Use Grundfos configuration, pricing, CRM, Marketing platforms, ERP and e-tools systems proficiently;
Maintain relevant logs, CRM, Opportunity Pipeline and develop follow up procedure to determine project status;
Support other Group companies involved in international projects where applicable;
Respond to other department queries when required;
Follow up on outstanding payments as required;
Flexibly perform other assignments as deemed necessary by the Management.
Qualifications/Experience
MINIMUM QUALIFICATIONS / EXPERIENCE / KNOWLEDGE / SKILLS
Education: BSc Engineering Degree, (preferably Mechanical) qualification with 3-5 years managerial /Sales/Marketing experience is preferable;
Language Skills: English, Amharic;
Mathematical Skills: Technical/Engineering;
Computer Skills: Word. Excel, and SAP would be an advantage;
Interpersonal Skills: Friendly, outgoing, honest and performance driven;
Product Knowledge: Extensive industry and product knowledge and knowledge of the local competitor’s products;
Personal characteristics: Passionate, enthusiastic and be able to work under pressure.
CRITICAL COMPETENCIES
Self-starter sales professional;
Organizing for Results;
Attention to Detail and Quality;
Influence and Negotiation;
Effective Communication & Interpersonal Skills;
Customer Service Orientation;
Problem Solving & Decision Making.
REMUNERATION
A competitive market related remuneration is offered commensurate with the applicants experience and qualification;
Basic salary;
Medical allowance;
Contribution to retirement funding;
Company-wide incentive scheme;
Annual leave;
Ongoing training programs.
