Executive Virtual Assistant (EVA)

Job brief
We are looking for enthusiastic Executive Virtual Assistants (EVAs) to contribute to improving the businesses of our users by handling telemarketing tasks. You will be responsible for lead generation, setting up meetings, closing sales, handling customer inquiries, market research and any other inbound or outbound activity over the phone whilst maintaining good customer relationships.
You must be an excellent communicator, possess superior people skills and have an aptitude for learning new things. You must be comfortable presenting products or services over the phone with an objective to close the sale or create an interest in the product or service as well as dealing with complaints and doubts.
Our goal is to help our clients grow by empowering them to do what the love as we do what we love -selling
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements to influence customers to buy or retain product or service by following a prepared script to give product reference information.
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Collect market intelligence
Maintains quality service by following organization standards
Requirements
Ability to learn about products and services and break it down to match the prospects needs.
Excellent knowledge of English (additional language skills is a plus)
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Ambitious, competitive, ability to work under minimal supervision, self-Motivated, ABC attitude, out of the box thinker, persistent, enthusiastic and passionate