Job Description
Region:Nairobi Reporting to:Head of HR operations Band:3Department:Human Resources
Role Purpose:
We are seeking an individual who is dynamic by nature and passionate about people with a track record of delivering results to join our HR Team. This role is responsible to provide advise to Line Managers on conditions of service, employee relations issues and guidelines, grievance and disciplinary management, taking into account current employment and case law to influence best practice and operational activity.
Key Duties and Responsibilities
Ensure that Telkom Kenya maintains good employee and industrial relations through effective management of disciplinary and grievance matters and an effective HR communication process.
Provide technical expertise to managers on employment matters including, but not limited to investigations and separation
Review all adverse reports on background check and establish and advise next steps.
Manage various human resource plans and procedures ensuring consistent implementation of established company policy throughout the organization.
Conduct exit interviews, analyze exit data, and produce summary reports and trending analysis with recommendations on actions to be followed through.
Identify and drive the communication and sharing of best practices in the industry and across functions to facilitate continuous improvement in the area of employee and industrial relations.
Consult with leaders on different employee relations issues
Negotiation and interpretation of collective bargaining agreement and union matters
Investigate employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues; recommend appropriate resolution of complaints and monitor results
Explain and provide advice to HR, managers and employees about company policies and procedures and the need for compliance
Streamline HR processes and develop, update and communicate related guidance materials.
Develop and deliver training regarding HR policy and processes for HR, managers and other employees as needed
Maintain employee files, organize and updates files accordingly and ensure that current & former employee files are maintained according to law.
Academic/ Professional Qualifications
Bachelor of Law (LLB)
3-5 years previous human resources experience working in a professional office environment.
Previous experience resolving employee grievances and trade disputes required
Professional Knowledge
Professional in Human Resources (PHR) certification e.g. post graduate diploma in HR
Demonstrating a solid knowledge of laws relating to employment.
Industry work experience
Demonstrable proficiency in Microsoft Office applications, such as Excel and Word and PowerPoint.
Demonstrable ability to work with confidential information
Professional Skills:
Commercial orientation and business acumen
Strategic orientation
Result orientation
Track record in developing self and others
Persona effectiveness and credibility
Process discipline and quality orientation
Influencing and negotiating skills
Assertiveness.
Efficient and results oriented
Self-motivated person able to work under minimum supervision
Organization and communication skills
Networking skills to form collaborative partnerships