Employee Relations Manager

Employee Relations Strategy

Develop and implement a comprehensive Employee Relations Strategy that aligns with organizational goals and promotes positive working relationships.
Lead negotiations and dialogue to balance organizational needs with employee demands, fostering mutual understanding and cooperation.
Collaborate with management to design and implement strategies that address employee concerns and organizational expectations.
Legal Compliance & Policy Development
Ensure all employee relations practices comply with Kenyan labor laws and regulations.
Provide expertise on legal considerations during all stages of the employment relationship, including recruitment, onboarding, performance management, and termination.
Develop, update, and interpret HR policies and procedures to reflect legal requirements and best practices.
Improving Work Conditions & Employee Engagement
Assess current working conditions and recommend improvements in areas such as pay, benefits, work-life balance, and employee well-being.
Design and implement initiatives to enhance employee engagement, including community-building activities, incentives, rewards, and professional development programs.
Advocate for a positive work environment by addressing critical areas of the employee lifecycle.
Conflict Resolution & Advisory Support
Facilitate constructive dialogue between employees and management on employment-related issues.
Counsel managers and employees on handling workplace conflicts, grievances, and disciplinary matters.
Serve as a mediator in conflict resolution to maintain harmonious working relationships.
Monitoring & Evaluation of Employee Relations Efforts
Monitor the impact of employee relations programs, identifying strengths, weaknesses, and areas for improvement.
Analyze trends and metrics to propose data-driven recommendations for improving policies and processes.
Discipline & Performance Management
Manage employee discipline and performance improvement processes in collaboration with HR and business leaders.
Partner with supervisors to develop and implement corrective actions and performance-based initiatives.
Employee Advocacy & Communication
Educate and communicate with employees about policies, benefits, and workplace expectations to foster understanding and alignment.
Act as an advocate for employees while ensuring alignment with organizational objectives.
Proactively mitigate potential risks related to employee dissatisfaction or conflicts.
Additional Responsibilities
Investigate and resolve cases of employee dissatisfaction, misconduct, or workplace issues.
Collaborate with management on workforce planning and skills assessments to support organizational growth.
Participate in HR-related projects and initiatives as assigned by the Head of HR.

Requirements

Education & Certification

Bachelor’s degree in Human Resources, Business Administration, Law, or related field.
Certification in Employee Relations, HR Management, or Labor Law is highly preferred.

Experience

5+ years of experience in employee relations, labor law, or HR policy development.
Demonstrated expertise in Kenyan labor laws and regulations.
Proven ability to lead negotiations and resolve conflicts effectively.

Skills & Competencies

Strong knowledge of labor law, employment policies, and HR best practices.
Exceptional interpersonal and communication skills to build trust and rapport.
Analytical and problem-solving abilities to evaluate complex employee relations issues.
Leadership and conflict resolution skills to manage sensitive situations.
Ability to work collaboratively with diverse teams and stakeholders.

Preferred Skills

Experience in workforce planning and organizational development.
Familiarity with HR tools and systems for tracking employee relations metrics.
Project management skills for handling multiple HR initiatives.

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