Job Description
Values: TRUST | IMPACT | USER FIRST
Reporting into: Head of Marketing
Marketing Channels: Email, Mobile Apps, WhatsApp and SMS
KEY RESPONSIBILITIES
Organizational:
Communicate with colleagues and share insights on Slack
Utilise Trello to update task status
Weekly coordination and training with team members
Reporting:
Update the Channel Master as required
Analyse KPIs performance and gather insights to improve the channel
Monthly completion of channel actuals vs targets in forecasts
Functional:
Write, have approved, execute and conclude channel improvement briefs on time
Continuously conduct content and creative testing to determine long-term effectiveness of test campaigns versus control frameworks
Own the process of creating, growing and maintaining the health of subscriber lists to improve reach and drive engagement
Support new offline and online projects/initiatives by the businesses
Manage channel ad placements and blast campaigns
Work closely with the rest of the marketing team to regularly analyze results, produce and communicate insights, and make relevant course corrects to drive KPIs
Monthly check that automated campaigns (e.g. transactional emails) are triggered as per logic document and actively escalate any issues found
Draw insights on best practices, campaign enhancements, and new industry trends
Coordinate with design and content teams for visual assets and content
KEY RELATIONSHIPS
Head of Marketing – Horizontals
Push Marketing Colleagues
Graphic Designer
Community Manager
Campaign Manager
PR Coordinator
KEY SKILLS AND COMPETENCES
Required:
1-year experience with basic understanding of digital marketing with an interest in email and mobile marketing (push notifications, SMS, and in-app advertising)
Strong analytical and reporting skills with a keen attention to detail
Ability to work in a fast-paced, team environment
Basic understanding of HTML
A fast learner and all-around team player
Desired:
University degree in Marketing, IT, Business or a related field
Practical understanding of email and mobile marketing concepts
Strong copywriting skills for creating compelling messages
