ROLE PURPOSE
The EAR Transmission Network Manager job has strategic and leadership responsibility in the engineering and operational activities across the East African Region (Kenya, Uganda, Rwanda, Tanzania, Zanzibar, Zambia and South Sudan.)
The job holder will be accountable for the successful implementation of agreed Transmission Network strategies and activities across East Africa.
Manage the effective design, planning and implementation of Transmission network and customer projects and lead tier 3 engineering service desk functions ensuring LIT delivers best in class network and service uptime and performance.
ROLE REQUIREMENTS
Relevant Degree (Electrical and Electronic Engineering, Telecoms, Computer Science / IT MSC /MBA Relevant professional/ vendor certification
10 years’ technical experience in the design, rollout, and support of Transmission networks Knowledge of Network Management Systems, ERP and Business Concepts and proven technical and analytical skills.
ROLE OUTPUTS
Develop the strategic direction for the current and new Transmission Network capability within the Group and EAR. Develop comprehensive annual plans including timelines
Plan the quarterly and monthly phases to manage the Transmission Network operations
Delivering leadership and guidance to the Senior Managers and teams in Transmission
Build and maintain the internal relationships with the Sales, Marketing, Networks, Finance, Product, Information Technology and Customer Service Teams to ensure a seamless service from EAR Continually review and optimize active transmission network designs and architectures across EAR to optimize functionalities and capabilities.
Lead the scoping, designing and planning of all regional backbone transmission networks. Support the presales team in designing, costing, review, and validation of transmission network solutions Provide insights and technical judgement for the acquisition of hardware and software assets. Vet and validate Bill of Quantities and Bill of Materials for transmission projects to ensure asset optimizations cost and efficiencies
Lead engineer in rollout and commissioning of new transmission network infrastructures and systems. Responsible for review of critical network maintenance schedules, change control procedures processes and activities and provide approvals and guidance where applicable
Provide tier 3 support and act as an escalation point of all Network and Service assurance incidents relating to the transmission network
Responsible for optimal running of the regional backbone transmission network and service availability and uptime. Coordinate service provisioning, activation, suspensions, and termination across the Transmission Networks. Responsible for the day-to-day operations and productivity management of the Transmission Engineers across the region
Equip and develop a regional team capable of supporting the day-to-day operations and driving business performance. Enhance best practice policies, drive continuous network and service improvement initiatives i.e., skills evolvement, processes, and systems
Develop projects progress reports and network performance reports. Responsible for planning, deployment, optimization and operating the Transmission Network infrastructures, technologies, and services
Accountable for recommendation of transmission network technologies for upgrades, service improvement and vendors to the Executive management for approvals
Accountable for Project management and execution of transmission network projects from conception, implementation, and hand over to the opco/regional service/network operations centers.
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