Job description
Req ID: 157844 -Travel Required: None
Start Date: December 2018
Responsibilities
Work on the tasks within a team as per the SOPs assigned by the Documentation Supervisor
To confirm the integrity and accuracy of all the necessary shipment documents at the various stages of documentation: reception, preparation, processing and finalization
To ensure that all documents necessary to launch a customs entry are accurate and correct. If not, the discrepancy is to be reported to the supervisor immediately and to the subsequent relevant parties (ie, customer, B&P, OPS, Destination receiving office)
To carry out the online customs entries in the KRA system and update on the statuses
Assist with the communication of all shipment details to Customer, Airline and Forwarding Entities
To confirm that the detail of every task is accurate, correct and up to date in forwarding system (CargoWise at time of writing). Reports KPIs and irregularities directly to the supervisor.
To maintain shipment and flight files ensuring that they are up to date and flight files are stored correctly in the archive store.
Any other relevant duties as may be assigned by the Supervisor, Coordinator or manager of the specific area where they are currently working and/or the management.
Perform assigned tasks to support Panalpina meets its objectives and targets regarding quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.
It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace
Qualifications
level (KCSE C+)
Further certification or training in any relevant Commercial Course / Logistics or supply chain management, preferably with customs procedures included will be an advantage
Ability to work independently in a fast paced, constantly changing environment
Hands on experience of at least 1 (one) year and above
Assertiveness
Capable to make informed judgements and to generate practical, timely solutions
Ability to find pragmatic solutions by using decision making techniques
Ability to communicate openly and confidently
Willingness to engage in constructive confrontation
Ability to clearly and concisely present both written and/or oral information
Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
Readiness to continuously focus on identifying and meeting customer current and future needs
Readiness to provide alternatives and optimized solutions to the Customer
Ability to establish a successful long-term business partnership with internal and external customers
Ability to work with different cultures and to manage cross functional interfaces
High priority for teamwork
Team player
Capable to build strong and long-term team relationships within and across functions and geographical boundaries and based on ethics and trust
Ready to take personal accountability for achieving individual and shared goals
Time management (monitoring performance against deadlines and milestones)
Integrity
Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
High energy and resilience
High commitment and positive attitude in the face of setbacks and obstacles
High stress level (Ability to work under pressure and deal with tight dead lines)
Be authentic, approachable, open and honest.
Languages
Written & spoken English
Written & spoken Swahili
