Job Purpose
Responsible for coordinating, monitoring and analyzing the performance of the Water Services
Reporting Relationship
This role reports to the Chief Executive officer
Supervises
Manager Economic Regulation, Manager Inspectorate services, Manager Engineering Services
Responsibilities
Ensure performance measures are designed to evaluate Performance against the Strategic Plan
Coordinate the evaluation of Licence applications by Water Services Providers
Coordinate monitoring and compliance of Licence conditions
Coordinate evaluation of Reports on Performance of the Water Services Sub Sector.
Coordinate Inspections of Water Services Sub Sector.
Coordinate the publication of the annual Water Services Performance report
Liaise with stakeholders on financial sustainability of Water Utilities
Set standards and develop guidelines/regulatory tools in collaboration with other departments for water and sanitation services provision
Ensure reporting on work done into the reporting structures in the Board on a monthly, quarterly or annual basis
Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships
Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional and proactive engagement and with enforcement partners in relation to specific cases.
Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery
Take responsibility for the reports emerging from the directorate and all documentation sent to the Chief Executive Officer
Coordinate directorate’s budgeting and Cost containment within the budget
Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged for directorate’s staff.
Manage and conduct performance management reviews for the directorate’s staff
Work closely with department heads to develop goals and initiatives
Ensure quality control of work
Coordinate monitoring of the progressive realization of the right to water and proposing appropriate action
Coordinate the evaluation of the pricing for water
Ensure timely consultation and cooperation with County Executive Committees, Chief Officers and collaboration with other stakeholders in water services provision for effective service delivery
Responsible for physical assets assigned by the Board to the directorate
Plan the work of subordinates, assigns work to subordinates, monitors subordinates work performance and appraises/evaluates subordinates’ performance.
Qualifications
Master’s Degree in Engineering, Business Administration or a relevant field from a recognized institution
Bachelor’s Degree in Engineering, Economics, or any other relevant field from a recognized institution
Have served total 15 years of experience with at least 9 at supervisory level
Member to a relevant professional body/member in good standing
Practicing license from a relevant professional body
Leadership/Management Programme lasting not less than four (4) weeks from a recognized institution will be an added advantage
Knowledge of the Water Sector will be an added advantage
Meet the requirements of Chapter six of the Kenyan Constitution on Leadership and Integrity
Functional Competencies
IT proficiency
Influencing, persuasion and negotiation skills
Customer/Citizen focus
Strategic leadership skills
Proficiency in Managerial skills
Strong analytical, problem solving and decision-making skills
Effective communication and presentation skills
Ability to lead multi skilled team
Personal Attributes/Qualities
Ability to work under pressure and multitask
Strong interpersonal skills
High Integrity and team building skills
Proven intellectual leadership in managing people, operations and financial resources
Proven ability to think strategically and design long term plans
Ability to drive change and innovation
Upholds Professional Ethics
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