Job description
As Komaza’s Director of Business Operations (BizOps), you will be responsible for leading our shared services center to support rapid expansion of our operations. You will build a team of key managers and direct development of clear strategic plans for each department, then drive to results. This role requires significant hands-on design leadership to build systems, data structures, policies, plans, and cultivate a culture of excellence. Beyond building capacity within each department, you must also connect the dots between departments to foster the collaboration required to tackle major challenges.
About the Team
A key part of Komaza’s rapid-expansion strategy is replication into new geographies. To succeed, our business support teams must be redesigned to deliver a significant increase their speed, scope and scale of work. Business Operations leads the development and management of four primary service departments including Supply Chain (procurement & logistics), Fleet Management (for scores of field motorbikes), Business Administration (facilities & property) and IT (infrastructure management). Collectively, this group of departments will grow from 15 to 40+ people over the next two years.
Professional Attributes
Laser-focused on delivering successful outcomes
Flexible, resourceful, and hands-on enough to do what is necessary to get the job done
Independent, intellectually curious, and comfortable working through ambiguity
Highly collaborative & skilled at soliciting efficient input from others
Passionate about Komaza’s mission and vision — to create life-changing income for poor farmers by building a competitive, large-scale forestry & wood products business.
Qualifications
MBA from top global university (or equivalent degree/work experience).
6-10 years of work experience at industry-leading companies in a relevant field (e.g. finance, internal consulting), with 3+ years of experience leading high-calibre teammates.
Superb analytical, critical-thinking and quantitative skills, with prior experience in complex systems design, excel modeling and operational implementation
Strong innovation skills to troubleshoot bottlenecks and design continuous improvements.
Ability to retain big-picture strategic awareness while diving deep into details, and providing coaching to help others focus on key factors, rather than getting lost in the weeds.
