Purpose:
The role will be responsible for selling the bank’s products, meeting customer needs, identifying leads and follow up, building relationships and interacting directly with customers throughout all phases of the sales process.
Key Responsibilities/Accountabilities
The Incumbent will report to the Team-leader Sales and will be responsible for:
Marketing and selling of banks products and services to potential customers
Contacting leads and setting up appointments to present bank products.
Assisting the clients in completing forms and submitting them for processing to the various branches.
Attending activations, door to doors and marketing activities that are organised to promote and sell I&M products.
Compiling regular sales reports specifying the number of sales made on daily, weekly, monthly sales quotas.
Efficient follow up on leads and consistent communication with customers to curb client complain and maintain customer satisfaction.
Cross selling to existing clientele
Person specifications
Diploma/Degree in a business-related field
Relevant work experience as a Sales Representative
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and strong communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback.
Ability to deliver excellent customer experience to ensure sustainable organic growth of ETB / NTB customers.
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