Job Purpose
The candidate will be customer-driven, and whose primary focus will be on solving customer problems first, with technology as the deliver channel. This will require a strong understanding of how MFS’ financial products work both individually and collectively, so as to design and deliver customer-centric solutions. The candidate will also act as liaison between the organization’s cross-functional internal teams of Engineering, Operations, Finance and Products, whilst ensuring the timely and successful delivery of technical and functional solutions.
The candidate should have proven work experience as an Account Manager, Key Accounts Manager or any such relevant role, preferably in a Financial Services or Technology environment.
Key Responsibilities
Actively grow the organization’s customer base through targeted business segmentation and profiling
In conjunction with management, prepare annual budgets and revenue targets across all organization’s technology products
Provide progress reports to clients and management through forecasting and tracking of key account metrics
Ensure delivery of complete customer solutions working with all internal stakeholders such as Engineering, Operations, Finance and Products.
Work with our Brand and Marketing team to develop customer-centric promotional materials
Build and maintain strong relationships with key decision makers at all necessary organizational levels.
Design solutions supported by product pitch documentation.
Educate customer on our solutions to enhance revenue through cross-selling.
Remain current and report on industry trends, changes, and competition.
Academic Qualifications & Experience
BS/BA Degree or equivalent.
At least 3 years of proven work experience.
Proven account management or other relevant experience preferably at a Financial Services and/or Technology level
Proven ability to manage multiple projects at a time while paying strict attention to detail
Strong Word and PowerPoint presentation skills; proof will be required
Technology sales preferred, strong digital understanding, especially around mobile
Knowledge of solution and value-based selling techniques
Accurate budgeting and forecasting skills
Ability to communicate effectively with sole proprietorships, as well as high-level executives using articulate value propositions
Strong teamwork skills required to successfully work in a matrixed environment
Competencies and Attributes/Skills
Creativity, innovation and ability to address customer problems
Multitask with attention to detail
Communicate well both verbally and in writing
Display empathy and emotional intelligence; listen carefully
Interpersonal skills
Negotiation and problem solving
Strategic thinking and analytical skills
Working knowledge of software development best practices
Ability to work under pressure
Self-drive and result oriented
Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.
Apply via :
jobs1@hcsaffiliatesgroup.com
