Deputy Commissioner – Tax Dispute Resolution Chief Manager (CM) – Security & Safety Services Manager – Staff Training & Awareness

Purpose of the job:

Tax Dispute Resolution is an internal process that seeks to provide mechanisms for the resolution of tax disputes without recourse to judicial or quasi-judicial option provided in Law. The program is popularly known as Alternative Dispute Resolution (ADR) by virtue of it providing alternatives to traditional adversarial court or tribunal based processes it also encompasses Independent Review of Objections (IRO) to Tax Assessments.

Key Responsibilities of the job:

Provide strategic leadership and vision for the ADR program and Independent Review of Objections.
Provide dynamic, open-minded leadership that promotes taxpayer uptake of ADR.
Initiate and implement appropriate policy and procedural frameworks to ensure promotion of and proper governance over ADR and IRO processes. 
Serve as primary corporate expert and authority on ADR, IRO and non- adversarial tax dispute resolution processes. 
Develop and maintain liaison with external ADR processes and progress.

The job holder should possess the following minimum qualifications: 

Bachelor’s degree in Business, Tax, Law or Commercial related disciplines. 
Master’s degree in Business is an added advantage.
Membership in a recognized professional body in the areas of relevance to the job. 
Demonstrated understanding of tax or commercial processes that invite dispute resolution or arbitration skills. 
At least ten (10) years of relevant work experience with at least five (5) years in a Senior Managerial role. 

In addition, candidates should demonstrate the following personal traits and competencies: 

Demonstrated competence to lead and manage high performance teams 
Strategic leadership and management 
Business acumen and business environment awareness 
Strong conceptual and analytical skills 
Strong interpersonal and people management skills 
Strong verbal and written communication skills

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