DUTIES/RESPONSIBILITIES.
Locate and contact debtors to inquire of their outstanding payments and follow through the settling of the debts.
Collecting repayment on debts.
Ensuring the resolution of delinquent accounts
Tracking outstanding debts.
Making plans on recovering owed money.
Negotiating payoff deadlines and repayment plans with clients.
Investigate and resolve discrepancies in payments or accounts
Work with all levels within Finance, Accounting and Billing department to ensure accurate accounting of accounts receivables and repayments.
Locate and contact debtors to inquire of their outstanding payments and follow through the settling of the debts.
Prepare daily, weekly and monthly reports with an analysis of debtors visited and money collected against the collection target.
Keep frequent contact with all customers reminding them of their credit terms
Maintain current complete and updated records of all open accounts.
Handle customer questions and complaints and escalate if need be.
Regularly reviewing the process and procedures to reduce debtor risk.
Any other duty assigned from time to time.
REQUIREMENTS.
Diploma/Degree in Accounts / Finance or any other related field
At least 2 years’ experience in a similar role
Previous experience as a Debt Collector is highly desirable
Great interpersonal and communication skills
Strong negotiation and bargaining skills
Ability to work under pressure to meet deadlines.
Interested and qualified candidates should forward their CV to: using the position as subject of email.
Apply via :
docs.google.com