Job Overview
Reporting to the Servicing & Collections Manager, you are part of a team that interacts with borrowers and collection agencies analyzing data sets and uncovering the trends to use in making an informed decision within our Collections team.
Responsibilities
Use the various statistical tools to interpret data sets, focusing on agencies’ collection trends and patterns to derive useful daily, weekly, and monthly insights to improve collections performance.
Proactively analyze the effectiveness of our servicing and collection efforts, including collection and repayment trends, and suggest improvements.
Create and maintain various daily, weekly, and monthly dashboards to accurately track collection performance.
Manage outsourcing list generation, redistribution, and recall from the agencies.
Ensure that debt collection companies follow strict guidelines with regard to Branch standards.
Reply to any repayment/collection emails from customers and agencies.
Generate invoicing data for the debt collection companies and reconcile all invoices received.
Collaborate with other teams and help with needed analysis or reports.
Qualifications
Business/ Statistics/ Computer Science Degree or their equivalent
Excellent command of Excel and SQL TSQL/PLSQL (any DB MSSQL, Oracle, Teradata)
Proficient at writing optimized queries on large volumes of data
Proficient at writing reports and presentations to explain findings.
You are highly entrepreneurial. You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
You are a great collaborator. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions.
This position is currently open to Kenyan citizens only
go to method of application »
Use the link(s) below to apply on company website.
Apply via :
