Responsibilities for the Customs & Clearance Supervisor Job
Work closely with all stakeholders in planning strategies so as to clear and release the client’s shipment on time
Assist in prioritizing shipment which requires immediate clearance with customs and prepare report on shipment released and pending shipment to be cleared on a daily basis
Liaise with customs and other relevant authorities for any issues that will arise during clearance of cargo
Process customs clearance documentation for the clients and liaise with relevant authorities on a daily basis so as to deliver excellent customer service to all customers
Work on assigned key account customers to ensure their needs are met in a timely manner
Continually develop knowledge on customs qualifications, ensuring new regulations are understood and implemented where required
Handle technical details relating international transportation, such as customs regulations and any necessary documentation
To efficiently evaluate the costs of transportation, services and inventory within any budget or distribution strategy
Responsible for administrative functions such as budgeting, equipment and liaison to customer service
Ensure that all elements of the domestic and international distribution process are coordinated to meet customer requirements in a timely and high quality
Develop procedures and key performance indicators to monitor quality and regular measurements to determine effectiveness of procedures implemented
Meet or exceed established goals relative to on-time delivery and shipping accuracy performance for customer shipments
Improve operational efficiencies to increase ability to process customer orders using both systems and physical improvements
Ensure proper compliance and adherence to export /import administration regulations
Customs & Clearance Supervisor Job Qualifications
5-years experience in Logistics (local and International) 3 of which must be in a supervisory capacity
Must be conversant with the KRA clearance procedures and Simba System
Relevant qualifications and systems training associated with Logistics Management
Must be computer literate with high proficiency in Microsoft office
Diploma in Customer Service is an added advantage
Knowledge of documentation requirements
Must have the ability to clear both sea & air shipments
An overall professional and positive attitude
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