Job description
What You’ll Be Doing
Represent Taxify in any English spoken market
Support all Taxify’s users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
Be a key player in building a support team in a challenging growth environment
Desired Skills and Experience
Understand what outstanding customer support looks like and be ready to go the extra mile
Be always ready to put customers first, be passionate about helping others
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
Be a hustler, not stopping after 20 obstacles a day
Have excellent spoken and written English skills, any other language is a plus
Be passionate about new technologies and ridesharing
