Customer Support Agent-German and English Speaking

Duties and Responsibilities

Maintaining a positive, empathetic, and professional attitude towards customers at all times.
Diagnose and solve the customer’s problems in German
Communicate effectively via email and chat with our customers
Understand the company’s products so as to answer any questions or concerns
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture

What we’re looking for

Excellent written and verbal English and German communication skills
German proficiency level C1 and above
1 year experience in customer service
An ability to quickly think on your feet
Strong problem-solving skills
Team player *

Apply via :

influx.com

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