Duties and Responsibilities
Maintaining a positive, empathetic, and professional attitude towards customers at all times.
Diagnose and solve the customer’s problems in German
Communicate effectively via email and chat with our customers
Understand the company’s products so as to answer any questions or concerns
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture
What we’re looking for
Excellent written and verbal English and German communication skills
German proficiency level C1 and above
1 year experience in customer service
An ability to quickly think on your feet
Strong problem-solving skills
Team player *
what we offer
The flexibility of working from home, this a remote and full-time position
Work with clients in the USA, EU, and elsewhere
Extensive opportunities to learn from, and work with, high-performing colleagues
Career opportunities! We’re a fast-growing startup with roles and positions to grow into
Apply via :
influx.com
