Job Description
Client Service Executive Job Summary: Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
Client Servicing
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations.
Communicate client needs to appropriate team members
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. Functional / Technical
Maintain an accurate and up-to-date knowledge on research techniques and applications
Integrate multiple data sources to answer business issues
Perform quality checks on all reports for alignment to request, accuracy and correctness
Ensure standard operating procedures within area of responsibility are observed
Recommend improvements in work processes within area of responsibility
Qualifications
BA / BS Required
Fresh Graduate or 1 to 2 years of working experience
Entry level knowledge of statistics
Entry level knowledge of common Microsoft Office applications
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