Responsibilities
Resolve customer issues and answer questions.
Maintain a safe and clean working environment.
May be required to remove customers who do not follow the rules.
Provide information about facilities, entertainment options, and rules and regulations.
Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
Record details of attendance, sales, receipts, reservations, or repair activities.
Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
Sell tickets and collect fees from customers.
Direct patrons to rides, seats, or attractions.
Keep informed of shut-down and emergency evacuation procedures.
Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides
Fasten safety devices for patrons, or provide them with directions for fastening devices.
Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
Qualifications & Experience
Degree/Diploma in any related field
2-3 years of experience in hospitality
Energetic.
Physical ability to be on your feet 8 hours at a time
Ability to effectively explain rules and regulations to customers
Strong conflict management skills
Excellent customer service & communication skills
Friendly and positive attitude
First Aid certification is a plus
Effective communication and customer service skills
Knowledge of cash handling procedures
Flexibility to work weekends and holidays
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Service Supervisor) to jobs@corporatestaffing.co.ke before 15th August 2023
Apply via :
jobs@corporatestaffing.co.ke