Position Overview
As a Customer Service Representative at Jubilee Feeds, you will play a key role in ensuring customer success by providing exceptional service and support. You will serve as the primary point of contact for customers, responding to inquiries, offering knowledgeable guidance to meet their unique needs, and collaborating closely with sales, production, and logistics teams to ensure timely & efficient order fulfillment. Additionally, you will resolve customer issues professionally, escalate concerns as needed, and maintain accurate customer records.
Qualifications
Diploma or Bachelor’s degree in Business Administration, Public Relations, Communications, or a related field.
Minimum of 2 years of experience in customer experience or sales, preferably within the animal feed, agrochemicals, or farm inputs industry.
Excellent communication and interpersonal skills with strong organizational and multitasking abilities.
Proficiency in CRM software and Microsoft Office Suite.
Please submit your resume and a cover letter outlining your qualifications and relevant experience to hr@jubileefeeds.co.ke and copy operations@jubileefeeds.co.ke.Jubilee Feeds is an equal-opportunity employer, and we welcome candidates from all backgrounds to apply. We look forward to reviewing your application.Application Deadline: 10 January 2025 1700hrs EATNote: Only shortlisted candidates will be contacted for interviews.
Apply via :
hr@jubileefeeds.co.ke
