The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering telephone support requests
Processing Testimonials (depending on language)
Various support tasks assigned
Key Skills and Competences
Internet and Computer literate
Excellent communication skills.
Degree/ Diploma in any field
Passion for Customer Service
Ability to respond promptly to customer inquiries
Ability to multitask and take up more workload when required
Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
Very good work ethics (is reliable, motivated, professional)
Ladies are encouraged to apply
