Customer Service/Receptionist

Key Responsibilities:

Front Desk Management:

Greet clients and visitors in a courteous and professional manner
Answer and direct incoming calls promptly and efficiently
Manage incoming and outgoing mail and packages

Customer Service:

Provide exceptional customer service by addressing client inquiries and concerns
Assist clients with general information and direct them to the appropriate insurance professionals
Maintain a friendly and welcoming atmosphere for clients visiting the office

Administrative Support

Assist in scheduling appointments and managing calendars
Maintain and update client databases and records
Assist with data entry and administrative tasks as needed

Communication

Communicate effectively with clients, insurance professionals and other team members
Relay accurate and timely messages to the relevant parties
Respond to emails and inquiries in a timely and professional manner

Key Skills

Communication skills
Reception etiquette
Computer litracy
Social/amiable
Experience in a similar role

Position has been filled. We are no longer accepting CVs.

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