Role’s Summary: The position serves as the first point of contact with insurance companies and provides assistance to individuals by responding to routine questions from the shops; provision of general information, and performing general clerical duties.
Key Responsibilities
Scanning all Insurance claim forms to the insurances for approval
Liaising with shops,clients and insurances often via telephone and e-mail.
Training and informing staff on the new corporate procedures.
Updating the marketing manager of any corporate changes immediately
Analyzing the insurances sales performance and giving comprehensive report.
Performs general data entry; prepares product or service reports by collecting and analyzing customer information.
Provides back-up support to other group members (sales, marketing) in the performance of job duties as required.
Performs other related clerical duties as required or deemed necessary
Qualifications and Experience
Diploma in Business Administration / Management / Customer Care / Front Desk / Marketing / Public Relations from recognized institution
At least 1 years’ experience in customer service / front office / Public Relations.
Computer literate
Willingness to be part of our corporate values and culture
The Person:
Outgoing personality, confident and responsible.
Self driven and result oriented individual exhibiting discipline and integrity
Effective listening skills.
A quick learner, adaptable and able to work well under pressure
Good communication and inter-personal skills
Excellent presentation and negotiation skills.
Team building, problem solving and public relation skills
Please state the expected salary in the Curriculum Vitae.
Customer Service Executive
