Job description
Drives communication around forecasting & scheduling and production facilities to optimally manage customer demand.
Supports field sales representatives in achieving superior customer satisfaction for maximum growth and execution of Global Customer Delight.
Works with Sales Administrator and Packhouse Manager to process incoming customer orders/sample orders, prepares quotes, addresses inquiries, provides follow-ups, and assists with problem resolution.
Manages the order fulfilment process through daily review of customer orders against the available network inventory and determines strategy for managing shortfalls.
