Your RoleAs Customer Sales Team Leader, you will drive KOKO’s business growth by leading a team of Customer Sales Representatives (CSRs) to sell KOKO Cookers in assigned territories. You will use your leadership skills and drive to create sales plans, coordinate field sales activities aimed at household and kibanda customers, and motivate your team of CSRs to achieve their sales targets.What You Will Do
Oversee field sales activities for your team, including initiation of contact with potential activation partners (eg, businesses, chamas), conducting of sales pitches, closing of orders, and collection of customer payments
Lead a team of CSRs to meet their sales targets by providing coaching, supervision, and accountability
Organize and implement product demonstrations and other promotional activities in liaison with KOKO’s sales and marketing teams
Engage with customers and discover their wants and needs, both to pitch KOKO’s solution and share back customer requirements for future sales and marketing efforts
Ensure sales records and reports are accurate and up-to-date for your entire team
Train and develop CSRs to use KOKO sales tools, including our Android application, videos, brochures, and other digital tools
Ensure CSRs communicate openly and honestly with KOKO customers throughout the sales process
Build, manage, and maintain strong, positive customer relationships
Escalate customer queries, issues, and other feedback to senior management, as appropriate
What You Will Bring to KOKO
University degree or equivalent
2+ years of sales management experience, preferably with consumer goods or durables
Experience leading sales promotions/campaigns with a track record of success
Passion for selling consumer products that improve lives
Strong coaching, mentoring, and motivation skills
High degree of self-motivation & keen attention to detail
Excellent written and oral communication skills
Outstanding organizational and time management skills
Results orientation and comfort in a performance-driven work environment
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
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