Customer Relations Officer

Job Details
The role will include the following responsibilities:

Promote the company’s products to existing and potential clients.
Process client applications
Achieve monthly sales targets
Effectively manage and expand the relationships with existing clients and bringing in new clients from existing eco-system.
Resolve client queries in a timely and appropriate manner.
Manage a team of Field based Sales Executives
Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets.
Submit weekly progress reports.
Forecast sales targets and ensure they are met.

Qualifications

Must have a Diploma/Bachelor’s degree
Good knowledge of microfinance/insurance industry with at least 2 years’ experience
Excellent communicator, Confident, Energetic, motivated, and detail oriented
People Management Skills
A creative and proactive approach towards challenges
Ability to influence and build relationships at all levels
Independent, resourceful and possesses high drive to excel
A high sense of responsibility, accuracy, and commitment