Customer Project Manager – Services

Your Role – Magic happens when you bring great people together!

Customer Management:

Point of contact for Project and Technical Communication with the customer.
Involves the customer in decision-making processes and provides regular information on project progress (progress reports).
Actively gathers information on the customer and the customer’s requirements/targets.

Project Execution (Planning, Steering & Controlling):

Ensures that Sales initiates the handover to execution.
Participation in Customer Kick Off Meetings and initiate internal project Kick-Off Meetings.
Handles the planning elements and milestones according  toSchneider Customer Project Process in coordination with the Project Planning, Operation, and Engineering (Customer Service teams).
Identifies and minimizes non-conformance costs.
Leads and organizes status meetings for a regular project status review with the project team if required.
Monitors document submission status in cooperation with documentation teams.
Ongoing monitoring of project status, early identification of discrepancies and initiating targeted measures/action.
Performs project close review (commercial, lessons learnt, best practice).
Ensures a proper handover of the project to the Customer Service department.

Finance Management:

Review initial project calculation, highlight and clarify discrepancies.
Participate in monthly project control reviews.
Optimizes project profitability.
Review final project performance.
Risk, Opportunity- and Claim Management:
Throughout the project life cycle, identify, assess, and monitor all risk factors and opportunities.
Inform customer, management, and project team about scope deviations.
Who will you report to? Service Operation Manager

Qualifications

Advanced Diploma or Diploma or bachelor’s degree in electrical engineering, or a related field.
PMP Certification or PRINCE 2 is mandatory.
5 years in the electrical, technology or automation industry.
Familiarity with SAP ERP system.
5 years of project management experience, in systems/equipment business.
Experience in the execution of large and complex projects.
Strong communication skills (situational adapted, sensitivity, politeness).
Project Management skills (Tools, Methods concerning duties and responsibilities, knowledge of economics in project business).
Ability to handle several projects in parallel.

Apply via :

careers.se.com