Job Summary
The role holder will be responsible for improving the overall experience each customer has with our brand.
Qualifications
Bachelor’s Degree in Social Sciences or business-related field.
ICX/CIM/MSK certification is an added advantage.
Experience
2 years experience in the insurance or financial services industry.
Heritage Heritage_Ke Regulated by the Insurance Regulatory Authority
Competencies
Superior interpersonal communication skills
Emotional intelligence and maturity
Understanding of personalities and matching mode of communication
Skilled in task prioritization and executing tasks.
In-depth knowledge in insurance solutions and abreast of market trends
Good understanding of business operations
Knowledgeable in customer service and customer experience measures
If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 30th November, 2023. Clearly state the job title on the subject heading.
Apply via :
vacancies@heritage.co.ke
