Qualifications
Analysis of end to end experience of customers and map their existing journeys by gaining an understanding of their concerns
Analysing marketing and communications journeys across events and digital and traditional campaigns which may include direct mail, edms, sms, phone calls
Working with the team of copywriters, you will design and deliver engaging customer journeys by developing effective multi-channel journeys
Research and test to optimise solutions through Lean testing
Collaborate internally as well as externally with third party agencies
Build automated supporter journeys on marketing automation platform
Develop reporting templates and evaluate campaigns and programs to provide coordinators and manager with supporter insights
Minimum Qualification Requirements
The candidate should have at least a diploma in a hospitality related course.
Candidate should possess a strong passion for excellence in customer experience.
Minimum of three years’ experience in a similar role.
Experience in hotel or health care industry is an added advantage.
Qualified and interested candidates should send their cover letter and curriculum vitae to careers@premierhospital.org clearly indicating on the email subject the position being applied for. The application should be received not later than 5:00pm on Friday 4th June 2021. Only short-listed candidates will be contacted.
Apply via :
careers@premierhospital.org
