Customer Experience Advocate – Narok

The Automobile Association of Kenya is the largest Automobile Association in Kenya with over 100,000 members. Being affiliated to FIA, an international body in the Automobile industry, we have remained as one of the major players in the Automobile industry in Kenya. Subsequently we strive to provide a favorable work environment for our employees. We are keen on developing our staff for growth. Our ultimate goal is to have a workplace that people will love and achieve their personal goals.
We have opened a branch in Narok and we are seeking to engage a Customer Experience Advocate to handle Customers relations at the Branch.
Job Purpose
Reporting to the Branch Manager the position holder will manage customer relations and engagement through the various channels to ensure customer satisfaction.
Minimum job requirements:

Diploma or Degree in a Business Related Field or its equivalent.
Minimum 1 Year experience in Customer Service.
Good customer service, interpersonal and communication skills.
Business Development acumen.

To apply, please forward your CV to jobs@aakenya.co.ke by the 30th July 2020. Please indicate “Customer Experience Advocate – Narok” as your subject line or hand deliver at our Narok Branch.

Apply via :

jobs@aakenya.co.ke