Customer Account Manager

RESPONSIBILITIES
The following are the duties you will be responsible for:

Present, promote, and sell s to existing and prospective customers
Establish, develop, and maintain positive customer relationships with JIJI clients
Achieve agreed upon sales targets and outcomes within the stipulated schedule
Expedite the resolution of customer problems and complaints to maximize satisfaction
Collaborate sales efforts with team members and other departments
Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Highly motivated and target-driven with a proven track record in sales
Excellent selling, negotiation, and communication skills
Previous experience in telesales
Excellent written and verbal communication skills.
Relationship management skills
Degree/ Diploma in any field

Please send your CV to hr@jiji.co.ke using the job title – CUSTOMER ACCOUNT MANAGER as the subject of your email. Kenyans fluent in either English, Swahili or Luganda are encouraged to apply.

Apply via :

hr@jiji.co.ke