Culture and People Management Consultant

Terms of Reference
General details for the assignment
Location: Nairobi
Application deadline: 31 July 2018
Start Date: 3rd September, 2018
Reports to: Regional Head of HR
Main Purpose of the Consultancy: Design and facilitate a one-day management team retreat structured to enable management to openly discuss, analyse the issues identified in the staff survey, the challenges in addressing the issues and devising ways of creating positive work culture that should start with the top Management and trickles down to the rest of the staff.
Reporting: The Consultant will report to the Regional Head of Human Resources(HR)
Tasks and Responsibilities:

Conduct an in-depth analysis of the key management issues by reviewing some of NRC’s existing management approaches to identify possible issues that staff feel are not well addressed or handled.
Conduct a mini and quick survey with the staff to further unpack some of the issues experienced and have a better understanding of them.
Design one-day management retreat to allow management team members openly discuss amongst themselves and find solutions to some of the issues identified for improvement.
Through use of the survey, talking to a sample of staff and studying some of NRC systems; identify key issues related to negative work culture and suggest ways of improving on them.
Propose and conduct training for the management team members on people management skills, positive leadership, promotion of equity in work environment, staff wellbeing management among others.
Propose short and long term activities that can promote a positive work culture
Prepare a report with recommendations for management implementation after the retreat

Experience and Profile of the Consultant

The consultant must have a proven experience in similar management support and show case for the same.
A minimum of seven years’ experience implementing training programmes for managers.
Proven experience in conducting surveys and analysis.
Experience working in East Africa and Yemen region.
Fluency in written and spoken English.
Excellent communication skills, flexibility and good organisation skills.

Expected Outcomes of the Consultancy

Management issues that are making staff unhappy are clearly identified and solutions are suggested to improve on them.
Successfully conduct and facilitate a one-day management retreat.
A report with clear recommendations for positive work culture creation within NRC East Africa and Yemen Region.