Job Description
Main Duties/Responsibilities
Leading or participating in the design and architecture sessions with the clients, gathering and documenting business processes and requirements for the project
Assisting with architecting the CRM system, related customizations, portals, and reports to model the clients organizational process
Advising customers on best practices for CRM development or integration processes
Writing technical specifications for planned work
Creating data migration and integration mappings
Building the CRM interfaces around the customer needs
Guiding projects along through daily communications with the project manager
Maintaining a list of trusted resources for researching technical issues
Estimating the completion of a task and gaining customer approval
Participating in informal or formal design and architecting sessions with fellow consultants
Support the application post-go-live during system setting and fix applications issues not necessarily related to code
Continuously improve knowledge through reading and self-study
Other duties as assigned by the supervisors.
Education
Bachelor’s Degree in Computer Science or related field
Microsoft CRM Certifications preferred
Programming Knowledge C#, .NET, JavaScript, HTML, and SQL Server
Solid skills in Microsoft technologies, Active directory infrastructure
Skills & Experience
Minimum 3-5 yrs.’ experience in application design and development
Minimum 3-5 yrs.’ experience with C#, .NET, JavaScript, HTML and SQL Server
Minimum 3-5 yrs.’ experience with MS Dynamics (ideally CRM 2016) will be an added advantage
Experience with data migration from external systems into MS Dynamics CRM
Experience in designing & integrating MS Dynamics Solutions including plug-ins and workflow entities
Excellent written and verbal communication skills
Client handling skills with the utmost professionalism
Team player, presentable, organized and able to meet deadlines
Flexible, Self-starter, and the ability to work with very minimal supervision
Candidate must be presentable, curious and have above average intelligence
Positive attitude that promotes teamwork within the department and the company.
Performance Goals/KPIs
Completion of the assigned tasks on time and meticulously
Dealing with clients and colleagues professionally at all times
Demonstrating innovativeness and creativity to improve our products