The credit officer will be responsible for contacting debtors, candidates must be able to skip trace successfully with minimal information such as ID, able to keep time lines and with debt collection experience.
Responsibilities
Regularly communicate and provide management with updates regarding account status ; recommend changes if needed,
Continual outbound calling to debtors and their referees to obtain new leads on customer / collateral locations,
Effectively use all internet databases and phone tools in order to locate customers/collateral,
Initial review of accounts to quantify the customer information provided by the client,
Skip Tracing of customers and/or other parties to identify last known address to locate the client’s collateral or customer.
Attempting verbal contact with our client’s customer, references, relatives and associates via phone
Frequent communication with debtor to ensure all information/leads provided are being acknowledged and reacted to.
Qualifications
1 years skip tracing related experience or minimum 2 years of debt collection experience,
Knowledge and thorough understanding of internet search tools utilized to trace individuals or collateral,
Full working knowledge of / experience with legislation,
Good organizational skills,
Effective time management skills / ability to multi-task efficiently,
Professionalism and business savvy,
Excellent verbal/phone and written communication skills,
Minimum Diploma, but a degree will be preferred.
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