Primary Purpose of Role
Reporting to the Head of Finance, The Credit Controller will proactively manage the company’s debtors accounts so as to maximise on collections in accordance with the company’s credit policy. He/She will implement the company’s strategy for timely payments and DSO, process incoming funds, reconcile invoices, resolve account queries and manage debt recovery and act as the lead coordinator for all debt related activities within the company.
Key Accountabilities
Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
Making follow ups on debts in order to meet the set weekly, monthly and year to date collection targets.
Reconciling accounts that have been escalated from the AR team
Monitoring debtor balances to ensure a reduction in DSO
Ensuring credit and collection policies and procedures are followed within the company
Liaising with customers, as well as internal personnel including the sales team
Generating list of non-payers for stop order on services.
Liaising with external debt collection agencies to chase after difficult debtors
Recommending listing of bad debts with Credit Reference Bureau, and the delisting of payers
Acknowledging receipt of customer debt related complaints and attending to the same
Attending to customer inquiry calls and queries.
Reconciliation of disputed invoices.
Reconciliation of customer accounts so as to maintain an up to date ledger.
Ensuring credit policy is followed by all account holders
Ensure all invoices and support documentation are dispatched in good time to the clients from the billing department, in liaison with the accountants
Resolve any disputes or complaints from clients to ensure a good business relationship
Daily reconciliation of debtor’s accounts
Ensure that account statements are sent to customers regularly
Verify balance of account receivables to ensure all figures are accurate on the ledger
Develop, implement and periodically update the credit control policy in consultation with other stakeholders
Producing reports on debts and collections as and when required.
Taking a proactive role in managing and collecting debts of company debtors
Evaluating new credit requests and reviewing customers’ credit rankings with banks
Setting up of terms and conditions of credit
Following up payments as needed
Negotiating re-payment plans
Preparation of statements, client status reports and all relevant information as required
Managing sales ledger
Providing administrative support to the team
Perform any other duties as may be assigned by the supervisor from time to time
Key Performance Indicators
Over 95% attainment of debt collection target on weekly, monthly and year to date.
Reduction of DSO to less than 30 days
100 % resolution of customer accounts problems
Produce weekly report on the status of allocated accounts ledger
SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION AND EXPERIENCE
Outstanding attention to detail with an ability to reconcile complex accounts
Accurate, efficient and organised with the ability to prioritise tasks as needed
Knowledge and experience of Microsoft Office and accountancy software
Ability to maintain strong relationships with external clients and internal colleagues
Professional, confident and diplomatic when liaising with others
Must be of a highly persuasive, positive nature
Very strong interpersonal skills
Multi-tasker who works effectively and efficiently under pressure and meets deadlines
Self-driven and Results Oriented
Good numeracy skills.
Confidence and the ability to place pressure tactfully on individuals and companies who owe money
Excellent communication skills
High integrity with ability to maintain strict confidentiality Good planning skills
We are seeking to discuss the above position that has arisen within our management structure with suitably qualified applicants who match the profile outlined below. Candidates are encouraged to apply, attaching their CV and cover letter addressed to the Group Chief Executive Officer at hr@parapetcleaning.com. Closing date for this position is 25 th June 2024. Only shortlisted candidates will be contacted.
Apply via :
hr@parapetcleaning.com
