Job Details
Ensure invoices are paid on time.
Assist with billing of customers.
Collect all outstanding debt from customers as per set targets.
To reconcile debtors accounts to ensure accounts up to-date
Circulate debtor statements to clients as per set timelines.
Perform regular visits to clients for collection of outstanding payments.
Manage disputes related to outstanding payments.
Ensure all customer reconciliation issues are raised and sorted and/or escalated to the line manager
Prepare demand letters for issuance to clients where appropriate and as per policy.
Update the customer database with current contact details
Ad hoc tasks as needed or assigned in support of the credit control function.
Provide daily updates and weekly reports on debt collection.
Required Skills
Excellent English language skills and a high attention to detail are necessary for this role together with a can do attitude! In addition you will should also possess:
proficiency in English (oral and written)
excellent communication and people skills – particularly on the phone
good time keeping skills
problem-solving skills
be able to cope with high pressure environment
prepared to work flexible hours and sometimes out of normal office hours
Qualifications
Age; Above 35 years.
At least diploma in Business Management or Accounting.
At least 5 years’ experience in a similar role.
Has highly developed IT skills (MS office) and SAGE accounting software.
Qualified accountant (ACCA or CPA).
