Credit & Collection Manager East Africa

Key Challenges

Evaluate the creditworthiness of new and existing customers through analysis of financial statements, credit reports, and payment histories.
Recommend credit limits and terms of credit based on thorough assessments.
Manage high-risk accounts and make decisions on extending or withdrawing credit.
Monitor accounts receivable balances and ensure timely collection of outstanding invoices.
Develop and implement effective collection strategies to improve cash flow and reduce days sales outstanding (DSO).
Handle major collection cases, negotiate payment plans, and resolve complex disputes with key accounts.
Ensure compliance with company policies, industry regulations, and relevant local laws regarding credit and collections.
Prepare regular reports on the status of receivables and collection efforts, maintaining accurate records.
Promote a customer-centric approach in credit and collection activities, providing excellent customer service.
Foster strong relationships with key internal and external stakeholders, respecting cultural differences and collaborating with the commercial team for effective collection support.

Who you are as our ideal candidate:

You hold a completed Bachelors in Business Administration / Accounting / Finance or similar.
You have accumulated at least 3-5 years experience in credit controlling with experience in ERP systems such as SAP or Oracle.
You excel in relationship management, teamwork, and collaboration, demonstrating accountability and integrity in all activities. The ideal candidate possesses strong analytical and problem-solving skills, coupled with excellent communication and negotiation abilities. You should be open to continuous learning and capable of traveling both nationally and internationally as needed.

Apply via :

careers.roche.com