Job Responsibilities
Keep track of assigned accounts to identify outstanding debts
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Create trust relationships with debtors when possible to avoid future issues
Update account status and database daily
Maintaining contact with clients to ensure invoices are clear for payment
Resolving queries both internally and externally around outstanding invoices
Requirements
Proven experience as debt collector at least( 2-3 years)
Experience in working with targets and tight deadlines
Working knowledge of MS Office and databases
Excellent communication and people skills
Ability to be polite and compassionate without lacking confidence
1st degree is preferred
