Job Introduction:
Reporting to the National Credit & Billing Manager, manage credit administration activities within the credit & billing function to ensure that all processes involved are performed as per the existing company policy and supervise the credit administration staff.
Role Responsibility:
Credit Administration
Serve as a credit information resource providing support in financial analysis, credit structure, credit documentation and appraisal requirements and Bad Debt identification.
Provide Administrative processes that enhance debt management procedures and credit collections team in achieving set targets
Monitor proper credit risk and compliance with credit policy.
Clearing both internal and external audit queries related to credit and billing on publication of report
Reporting
Timely reporting of all credit management tools and decisions
Maintain ongoing review of credit management reports
Monitor debt reporting through various credit tracking systems and reports
Cash-flow/Debtor management
Ensure proper allocation of customer receipts as per the remittances
Ensure timely collection of cheques/payments from customers.
Manage documents flow and contracts renewal
Assist credit controllers in the preparation of credit memoranda, debt collection letters
Staff Supervision and Performance Management
Ensure that company objectives are clearly cascaded to direct reports and reviewed regularly
Conducts timely performance appraisals
Implement HR disciplinary process where necessary and as per policy requirement
The Ideal Candidate:
Knowledge and Qualifications
Tertiary education in Business Management or Numerical Field
Degree is advantageous
Kenya market
Kenya legislation
Two to five years in Data and contract management related assignment
Technical Skills
Financial Acumen
Conflict Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products
Behavioural Skills – Support
Understanding the organizational environment
Understanding the organisation’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating
