DUTIES AND RESPONSIBILITIES.
Confirm account status after loan clearance and educate clients on logbook release processes.
Respond to emails and receive calls escalated concerning logbooks.
Verify logbook status and provide customer guidance.
Followup on cases requiring NTSA and ICT intervention.
Execute ownership transfer and discharge for clients who have cleared their loans.
Ensuring all company vehicles are booked on the NTSA platform.
Oversee the dispatch of logbooks to customers.
Maintain an updated logbook register for dispatched logbooks.
Perform additional duties as assigned
What you will need:
A Degree or Diploma in Business Administration or related field.
Atleast One year Previous relevant experience in Logbook and Dispatch
Strong analytical and problem-solving skills.
Excellent knowledge of record keeping.
Ability to adapt quickly and work independently.
Fluency in English and Kiswahili.
High degree of integrity.
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