Job Description
Understand NielsenIQ (NIQ) end-to-end process, from Input, Output, Commercial, Retailer and Client expectations & sentiment
Bring the voice of the client into all internal business planning discussions across all Operational functions
Regular communication with the Commercial team to ensure they are able to manage client expectations on data changes, quality and delivery
Manage and engage with end-to-end business partners: Field, HR, NIQ Operating Centre, Data Science, Product Leadership, electronic Data Direct, Commercial, Retailer, Project Management, Panel Management
If applicable, measure myVoice employee engagement scores and drive accountability
Performance Management
Promote Diversity and Inclusion – recruitment, development (including succession planning) and engagement
Full understanding and control of the operational costs
Mentorship and/or coaching
Build meaningful relationships across all levels/functions in the organization to create and encourage a culture where the NIQ values are present
Deeper understanding of other departments and NIQ solutions
Understanding the Operational KPIs. Visibility of accountability, accuracy, actions and preventative measures
Understand global practices. Challenge & innovate to drive process improvements
Internal and external presentations
About you
You have extensive knowledge in research and analytics. You have the communication skill to translate it into conversation or presentations. While you may have worked with global cross-functional teams, you can also put your head down and focus on independent tasks and projects. You are able to see the big picture and ask the right questions. You challenge ways of working for a more effective outcome. You know how to interrogate data and you’re ready to influence what’s next.
Qualifications
Degree
6+ years Manager experience
Research / FMCG industry experience advantageous
Microsoft Suite (Powerpoint, Excel, Word, Outlook)
Excellent communication skills, collaborative
Action orientated
Agile/flexible
Commercial Acumen; Client Orientated
Creative Thinking
Change Management
Conflict Management
Consistency/Reliability
Decision Making
Developing others
Financial Acumen
Interpersonal skills (Emotional intelligence)
Innovative
Leadership
Networking and Influence
Problem-solving
Planning and Organization
Relationship building
Talent Management
Time Management
Strategic Thinking
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