Coverage Manager- Bancassurance

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Job Summary

This role requires a combination of technical expertise, leadership skills, and a deep understanding of insurance policies, risk assessment, business growth in acquisition, organic growth and retention. claims management processes.

Main Duties:

Client assessment
Policy analysis
Consultation as advisor to clients
Customization
Negotiation
Monitoring expiries and review portfolios
Relationship management
Risk management
Market insights
Claims assistance.
Business growth and acquisition.
Review and improve claims and underwriting processes.
Provide expertise and support to clients and internal teams.
Deliver efficient customer service.
 

Job Description

Key accountabilities/Deliverables/Outcomes & Approximate Time split

Key Coverage Responsibilities: Time split: 50%.

Analysis clients risks and suitable coverages.
Reviewing and understanding policies ensuring alignment with clients’ specific needs (portfolios and Corporates)
Tailoring solutions to fit bancassurance clients need together with products teams. Thant include conditions and clauses reviews.
Building relationships with clients and onboarding the same from acquisition, retention, and organic growth
Market insights on up-to-date industry trends, regulations, changes in the market
Cultivate working relationships with relevant external stakeholders.

Key Support Responsibilities: Time split: 50%

Ensure that all ‘bank securities’ are insured.
Compliance with bank policies and guidelines.
Review underwriting decisions made by Underwriters, ensuring accuracy and compliance with established guidelines.
Evaluation of proposals to corporate client base both local and global to ensure correct risk covered and priced accurately.
Negotiation of terms for bank clientele with insurers, that includes embedded and other products with products teams.
Monitoring entire claims process for clients. While reviewing and analyzing complex claims

Role/person specification

Preferred Qualification

Bachelor’s degree in commerce, Business Administration, or a related field. Professional certifications in ACII or AIIK are advantageous, or evidence of advanced progress towards certification.

Knowledge And Skills

Strong knowledge of insurance policies, underwriting principles, risk assessment, and claims handling procedures.
Business acumen
Excellent analytical and problem-solving skills, with the ability to evaluate complex insurance claims and underwriting issues.
Strong leadership and team management abilities, with experience in mentoring and developing staff.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
Sound understanding of regulatory requirements and industry trends in the insurance sector.
Proficiency in data analysis and preparing reports.
Agile

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)

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