Courier Supervisor – Kenya

Job Introduction:
Reporting to the Assistant Operations Manager/Logistics Manager – G4S Kenya Courier Solutions, the Logistics Supervisor coordinates the provision of contractual and ad hoc courier Logistics services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality;oversees the shipping and delivery of materials and warehouse personnel.Managing the loading of trucks, setting up delivery routes and unloading of material.
Responsibilities

Schedule shipment Deliveries.
Booking for collections; Order, pick, pack, ship and reverse logistics
Build relationships with customers
Maintain warehouse/Courier Inventory -Support inventory management consisting of reconciling and maintaining of collections and deliveries of customer materials.
Managing and maintaining good client relations based on service delivery, continuous improvement, value add and effective reporting of operations
Support simplification and standardization of processes to accelerate logistics and enhance efficiencies.
Lead subordinates to develop, articulate and maintain logistics processes and documentation.
Implement contractual agreements to ensure effectiveness and efficiency of service delivery as per Service Level Agreement.

Qualifications

Understanding planning, shipping, warehouse management and inventory systems
Managing daily routes/schedules of shipments and deliveries
Tracking the progress of shipments
Knowing all aspects of warehouse operations
Reviewing inventory needs and keeping adequate stock
Over Five years’ relevant work experience
Three years’ experience in operations management
Exposure to Courier Operations is a distinct advantage

Competencies

Leading people
Delivering performance
Managing professionally.
Collaborating and Cooperating
Must be able to work under pressure and for long hours
Must be able to work under minimum supervision
Driving Change

Skills

Fluency in English
Written communication skills, at a high proficiency level
Verbal communication skills, at a high proficiency level for English would be desired.
Computer proficiency in MS Office Suite