Client Acquisition
Responsible for achieving the new client acquisition revenue targets.
Establishing tactics, planning initiatives and strategy to acquire new clients, including diaspora market clients.
Source and develop a strong and qualified client acquisition pipeline.
Prepare business proposals that focus on the Institution’s competitive advantage and value. propositions to present to prospective clients
Being the primary coordinator on pitching and negotiations.
Client Relationship Management
Responsible for achieving the repeat business revenue targets.
Establish and develop strong multi contact relationships between senior decision makers and influencers in client organizations, associated Intermediaries and/or third parties.
Build detailed knowledge of each of client and key stakeholders to fully understand their needs.
Enhance and Evolve
Responsible for enhancing and evolving contracts to achieve revenue targets.
Work consultatively with clients on their strategies, services and programmes, proactively identifying opportunities for further expansion of the Hospital’s services.
Secure development opportunities and coordinating with relevant internal teams as required.
Market and Customer Insight
Conduct market research for business opportunities and viable income streams.
Know, analyze and share market trends and developments, competitor activity and client feedback to continuously improve and develop institution’s services and Client experience.
Other Requirements
Bachelor’s Degree in Nursing is mandatory.
At least 5 years of Healthcare Business Development, Client Relationship Management, Account Management. Hospital services or related service industry experience highly desirable.
Good understanding of Therapy services.
Good knowledge of, and well connected within healthcare.
Strong relationship building, stakeholder management skills, and ability to negotiate.
Experience with design and implementation of business development strategies.
Being client and relationship orientated.
Ability to understand clients’ needs, building trust and establishing a strong rapport.
Results driven with commercial financial awareness and thrive on working in a target driven environment.
Strong influencing and stakeholder management skills.
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