Key responsibilities:
Ensure that customer revenues and profitability targets are achieved/ exceeded.
Retain existing customer base and market for new business to grow portfolio;
Analyse and identify new business opportunities from existing portfolio
Understand customers’ businesses and anticipate their requirements
Match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals.
Monitor, track and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
Negotiate terms and conditions with customers to maximize revenue and profitability.
Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs.
Maintain ongoing contact with customers to ensure targeted level of utilization
Ensure timely and quality preparation of credit files for approval.
Ensure timely file reviews and minimal NPA per set targets
Manage, lead and provide guidance to a Relationship Officer to ensure the Unit’s set targets are met
Minimum Knowledge, Qualifications and Experience required for this Role:
6 years Banking Experience, the last 4 of which should be in relationship management handling corporate or medium size SME relationships in a commercial bank.
Strong knowledge of people and client relationship management.
Strong credit skills and in-depth understanding of SME and Corporate Banking Products.
A bachelor’s Degree in business studies or similar area.
Master’s Degree and relevant professional qualifications e.g. AKIB, CPA, ACCA are added advantage
