Job description
Role Purpose Statement
To ensure that Flight Operations Quality is soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System, IOSA ISARPs and Regulatory requirements.
Key Accountabilities/Responsibilities
Ensure the sound implementation of Flight Operations Quality System to ensure compliance with regulatory requirements, IOSA ISARPs and company policy;
Appraise the Quality Assurance Manager AOC Operations of audit results and issues relating to the quality system;
Conduct periodic flight operation audits, including contracted services & subcontractors and code-share & alliance partners to assure compliance with company policy, IOSA ISARPs and industry /regulatory requirements and reduce the Company’s operations risk exposure;
Review and compile documentation before and after audits;
Maintain all the flight operation quality records and documentation in line with the corporate quality requirements;
Prepare reports for senior management evaluations and ensure that appropriate corrective actions are carried out;
Control and coordinate quality training in flight operations department;
While maintaining audit independence, liaise with all station managers and flight operation managers on quality issues;
Notify all flight operations managers and where applicable, station managers, of observed areas of non-compliance and ensure approved corrective actions are carried out within the stipulated time-scales;
Liaise with KCAA on matters relating to flight operations.
Minimum Qualifications
Knowledge, Skills & Experience
Technically qualified person in the field of aircraft maintenance or flight operations
Must have successfully completed a training and received certification in Quality management/Audit Techniques and Safety Management Systems recognized by the Authority;
Thorough working knowledge of airline operations, Quality Management System principles, Kenya Civil Aviation Regulations and IATA standards;
Additional Qualification
Experience in maintaining and enhancing corporate safety standards and safe operational practices, preferred;
Minimum Years Of Experience And Skills
At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations; and
At least 1 year experience in aviation safety or internal evaluation/auditing;
Experience in writing reports and manuals
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