Responsibilities:
Plan, organize, control and lead the operations of all Eye care clinics on a day-to-day basis
Consult with the COO and Operations team to address problems and suggest solutions to the problems
Monitor and maintain eye care budget
Organize and oversee supply purchases, equipment upgrades and operational expenses and ensure all equipment’s are well maintained
Ensure all equipment’s, machines and consumable stocks are well maintained and defects reported
Contribute to short and long-term organizational planning by addressing Eye Care Strategies, capabilities and remediation plans
Coordinate theatre schedules for surgeons and follow up on theatre bookings
Handle patient/client complaints and take appropriate action based on assigned authorities to address their concerns, in order to increase patient satisfaction and loyalty.
Visit all eye clinics clinics to evaluate the performance of staff as per all the applicable policies and procedures and submit report for every quarter
Determine staffing needs, participate in staff recruitment, orient new employees, and oversee performance management
Oversee the Internal Controls of the Eye Care clinics in liaison with the Finance Department
Conduct Market Research to identify new opportunities for growth in the Eye Care Field
Collaborate with the Marketing Department in the development and implementation of marketing plans and promotional initiatives for eye care clinic
Prepare operational performance reports to enable evaluation of the performance of Eye Care clinic
Update and revise SOPs to effectively carry out the goals and objective of Eye care clinic
Plan and coordinate the development and implementation of new Eye Care Units
Requirements:
Diploma in Optometry from a reputable institution or its equivalent or
Degree in Management / Business Administration /Finance
5 or more years’ experience in clinical or administration position in a healthcare institution
Excellent Customer service skills
Demonstrates Leadership skills
Apply via :
aku.taleo.net
