The challenge
Our success as an organization rests on the trust we place on our staff to always behave professionally and to the best interests of youth entrusted to them. However we recognize that vulnerable youth are by nature more susceptible to exploitation than others. As the program expands the need to create regulations and processes for ensuring these positive relationships are maintained has become important. Reliance on individual trust worked when we were a small team. But with 45 centers and a staff of 165 (at least 60 of whom are people leaders), and with a training output of about 10,000 per year, such is not tenable anymore.
Over the past 3 years therefore CAP YEI has invested in several tools including: an ISO 900: 2015 certification which has included a detailed Quality Management System (QMS); an anti-sexual harassment policy, a service charter, a system of satisfaction surveys and a quality team to oversee these changes. We are committed to doing more if the need arises.
The Task
We would now like to offer the CAP YEI staff team basic training in protection and sensitivity that will enable them to effectively apply these systems without destroying the professionalism and bonds between staff and students that make our model successful. We foresee this training to be in two parts:
(i) a team training that will cover the critical elements of protection; gender equality; sensitivity; and professionalism in personal and work relations
(ii) a people leader training that will (in addition to these core elements) cover the responsibility that those in management have to ensure the safety of youth, professional behavior of staff and to respond to cases of negative behavior, as well as in modeling the kind of professional work behavior that others can learn from.
Purposes and specific objectives of the assessment and training
The main purposes of the protection and sensitivity Activity will be:-
Design, develop and implement a module on gender equality, protection and sensitivity complementing the organizational gender policies to be used during orientation week
Design and implement gender sensitivity and protection training for selected staff and students which will be scaled up within the whole institution.
Analyze existing policies and what they imply
Review the life skills component and advise if it meets the protection threshold
Draft a report on the protection training highlighting;
The key issues / concerns on protection and gender sensitivity
Additional practices needed to improve the process.
Expression of Interest
In line with CAPYEI commitment to gender sensitivity and protection for the youth under its care, CAPYEI seeks the technical support of a consultant to undertake this activity.
Please indicate how many sessions you foresee, how long each would take, methodology and the indicative cost for delivery.
The task deliverables will additionally include a detailed report with recommendations for any future actions that the origination could take.
