Scope of work and Methodology
The Consultant will be required to prepare a detailed methodology and work plan indicating how
the objectives of the project will be achieved, and the support required from DRC.
Demonstrate how members are grouped on the platform. Members should be organised in savings and lending groups for training and effective service delivery.
Self-service on multiple touchpoints for services like mobile KYC and mobile money to lower costs and extend access in hard to reach communities
Full transparency on the group finances, all transactions and other requests such as wallet balances, savings etc
The solution must be integrated with most of the largest MNOs – (Mobile Network Operators) in Kenya.
Demonstrate innovative and reliable solutions put in place to meet last mile challenges in far to reach areas and financial inclusivity.
The vendor must demonstrate that she has handled a project with 3 organisations with the size of DRC.
Deliverables
The digital platform must meet the below technical requirements to be relevant for the project:
Simple user friendly/customer journeys.
Mobile first design with a progressive web application.
Multi-language support.
Offline mode.
Avail services on multiple touch points such as USSD/SMS/Web
Solution should work well on low end feature phones
Consume minimal data.
Enforce security through SSL Encryption, PINs etc
Back-end real time uptime/downtime monitoring
Have secure language agnostic APIs to connect to other banking and on-demand platforms such as analytics.
Strict data privacy and data sharing rules.
Ability for a variety banking products/services to be made available without sensitive data sharing.
Eligibility, qualification, and experience required
The successful candidate(s) must be able to work independently to deliver the required outputs working with a variety of internal and external stakeholders. Qualifications will include:
Minimum 3 years of experience in financial access research with an understanding of financing structures as well as technical requirements of FINTECH.
Relevant background in development of business digital platforms.
Experience in East Africa with an understanding of the policy environment and challenging context.
Demonstrated experience and understanding of displacement-affected communities and their financial needs.
Proven track record in conducting similar studies and assessments.
Ability to structure complex insights into written and visual products that bring out key features and enable decision making
Bids can be submitted by email to the following dedicated, controlled, & secure email address:[tender.ken@drc.ngo]When Bids are emailed, the following conditions shall be complied with:
Apply via :
tender.ken@drc.ngo
